Shipping Policy
Shipping Policy
Thank you for shopping with T.A.G on www.towagift.com. We are committed to ensuring a seamless and satisfying shopping experience for all our customers. Please read our Shipping Policy to understand how we process and deliver your orders.
Shipping Destinations
We are pleased to offer shipping worldwide and to the following destinations:
- United States
- Canada
- Australia
- New Zealand
- France
- Germany
- Mexico
- Spain
- U.K
- Others countries. Please check during checkout.
Order Processing Time
Once your order is placed, our dedicated team will begin processing it within 1-3 business days. During this time, we verify your order details and ensure that everything is in order for a smooth shipment.
Delivery Time
Our estimated delivery time ranges from 7 to 15 working days from the date your order is placed. While we strive to ensure timely delivery, please note that factors such as location, customs clearance, and unforeseen circumstances may impact the delivery timeline. Please note that processing time for the order is excluded in the delivery time.
Free Shipping
We offer free shipping on all orders. This applies to orders being shipped to the afore mentioned destinations.
Tracking Information
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and receive real-time updates on its location and estimated delivery date. Please note that sometime it takes time to update the tracking status so please keep patience.
Customs Duty
Please be aware that customers are responsible for any customs duties, taxes, or fees that may be imposed by the customs authorities of their respective countries for imported goods. These charges are beyond our control and will be the responsibility of the customer.
Delivery Exceptions
In rare cases, factors such as public holidays, customs inspections, or adverse weather conditions may cause delays in delivery. While we make every effort to deliver within the estimated timeframe, please understand that these situations are beyond our control.
Order Changes and Cancellations
If you need to make changes to your order or wish to cancel it, please contact us within 24 hours of placing your order. Once your order has been processed and shipped, changes or cancellations may not be possible.
Contact Us
If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact our customer support team at support@towagift.com
By making a purchase on www.towagift.com, you acknowledge and agree to the terms outlined in our Shipping Policy.
